(4.7 / 5)2557+ Ratings
OMM Label Reviews
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Feb 11, 2023
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Feb 9, 2023
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OMM Label Customer’s Q&A
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OMM Label FAQs
Does OMM Label offer free shipping?
Yes, OMM Label offers free shipping in Australia for orders over $150.
What are the shipping options for Australia?
OMM Label offers two shipping options for AustraliStandard Post for $9.95 flat rate, which takes 2-6 business days, and Express Post for $13.95 flat rate, which takes 1-2 business days.
What are the shipping options for New Zealand?
OMM Label ships to New Zealand via AUS POST for a flat rate of $20. The delivery time is 5-10 business days, and all orders come with full tracking.
Does OMM Label ship internationally?
Yes, OMM Label ships internationally to North America via Australia Post from AU$30. All orders are sent via Australia Post and come with full tracking.
Will I be responsible for customs fees/import duties when I order from OMM Label?
Yes, if you are an international customer, you may be subject to local duty/customs/taxes, which are the sole responsibility of the purchaser.
When will my order be shipped?
OMM Label dispatches orders daily, Monday – Friday. Orders received by 12 pm AEST on a business day will be dispatched within 1-3 business days. Orders made on a Saturday, Sunday, or a Public Holiday will be dispatched on the following business day.
What are the standard delivery times?
The standard delivery time for Australian capital cities is 1-3 business days, for regional Australia, it's 1-7 business days, and for international, it's 10-21 business days. However, due to COVID-19, the international delivery time may be delayed. Customers can check for updates on the OMM Label website.
What is OMM Label's return policy?
OMM Label offers store credit for returns. Eligible items must be sent back within 14 business days of receipt of goods, be a full-priced item, and be unworn and unwashed with all original tags and labels attached. Sale items are final and cannot be returned. A store credit does not cover shipping costs and cannot be used to purchase gift cards. Items sent back to OMM Label without first requesting a return via email will not be accepted.
Does OMM Label offer refunds?
No, OMM Label does not offer refunds.